Online Banking FAQ

Do you need help with your online banking? Browse our list of FAQs to learn more. 

If you have any questions please call Memberline at (877) 828-4343 . We would be happy to help you.
 


NOTE: Many of the solutions below will ask you to login to your online banking profile in order to redirect you to the correct solution.

Order Cheques Expand/Collapse

Please call MemberLine to order new cheques. 

 

MemberLine Support Toll Free 1-877-828-4343*
Saskatoon 306-651-6500
Regina 306-546-7800
Hours MemberLine Hours Monday to Friday 8:00am to 8:00pm
Saturday 8:30am to 3:30pm
Sunday Closed

Place a Stop Payment Expand/Collapse

Put a stop payment order on your cheques online at any time

 

Change Contact Information Expand/Collapse

Update your address, phone number and other personal details.

 

Update Security Settings Expand/Collapse

Change your Personal Access Code, security questions and image.

 

Manage Mobile Banking Expand/Collapse

Edit your text banking and mobile device settings.

 

Mobile App Administration Expand/Collapse

De-activate the QuickView function if your mobile device gets lost or stolen.

 

View Messages Expand/Collapse

Messages help you stay informed on topics concerning your account.

 

View e-Documents Expand/Collapse

As of October 2013, the documents for all new deposit accounts are accessible online.

 

View e-Statements Expand/Collapse

All statements issued after January 2012 will be available online saving up to 7 years history from that time.

 

Set Statement Preferences Expand/Collapse

Choose to receive paper or E-Statements.

 

Rename Accounts Expand/Collapse

Personalize your account names to make banking that much easier!

 

Set up Recurring Payments Expand/Collapse

Want your bills to take care of themselves? Set them up to be paid automatically each month.

 

Send INTERAC e-Transfer Expand/Collapse

Pay rent or transfer money to a friend or family member using e-mail

 

Make Additional Mortgage or Loan Payments Expand/Collapse

Make principal only payments to any open loan or mortgage.

 

Make RRSP and TFSA Contributions Online Expand/Collapse

Making a contribution to your RRSP or Tax Free Savings Account has never been easier.

 

Make a Foreign Exchange Transfer Expand/Collapse

Transfer Canadian funds to and from a US account, through TCU online banking.

 

Set up Account Alerts Expand/Collapse

When enabled, alerts will notify you of changes within your account. These alerts add additional protection to help you identify potential fraudulent activity as soon as it happens. You can subscribe or cancel these alerts at anytime.



 

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