We are humbled to share that Canada’s credit unions have once again received the top award for customer service excellence at the 2023 Ipsos Financial Service Excellence Awards. This marks the 19th year in a row that Canada’s credit unions have ranked first in this category.
Canada’s Credit Unions were winners in six categories, including:
- Customer Service Excellence
- Values My Business
- Financial Planning and Advice
- Branch Service Excellence
- Online Banking Excellence
- Live Agent Telephone Banking Excellence
You can read more about the awards on the Canadian Credit Union Association website.